Investigations🔗
Interacting with Investigations🔗
Investigation and Alert Status🔗
Additional Resources🔗
Regardless of who creates an investigation, it is important you understand how investigations work and how to communicate with Secureworks during the investigation. Access the following resources to learn more:
- Investigations Overview
- Start or Add to an Investigation
- View and Edit Investigations
- Hand Off an Investigation
- Add Files to an Investigation
- Investigation Comments
- Close an Investigation
- Add Search Queries to an Investigation
Tip
Avoid an investigation escalation by ensuring you know how to properly assign investigations and tag Secureworks in comments.