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Sophos Endpoint Agent for Windows Installation🔗

Prerequisites🔗

Before installation, review the requirements and complete the prerequisite steps in Sophos Endpoint Agent Information and Prerequisites.

Installation🔗

Choose one of the following options to install Sophos Agent for Windows:

Install Sophos Agent Using PowerShell Script🔗

Secureworks provides a PowerShell script that automates the validation of prerequisites for the Sophos Agent. The script can be used to upgrade to Sophos Agent from Red Cloak Endpoint Agent or Taegis Endpoint Agent.

At a high level, the script:

  • Performs pre-installation validation checks
  • Installs Sophos Agent on the endpoint the script is run
  • Performs post-install validation checks
  • Uninstalls Red Cloak Endpoint Agent or Taegis Endpoint Agent, if present

For detailed script usage instructions, see this Knowledge Base article: How To: Windows Upgrade Script from Legacy Endpoint Agents to Sophos Agent.

Install Sophos Agent Using the EXE Installer🔗

  1. Locate the SophosSetup.exe file you downloaded.
  2. Run the installer as Administrator.

    Tip

    If prompted by User Account Control, select Yes to allow the installation.

  3. After the prerequisite checks, select Install to begin the installation.

    Sophos Endpoint Agent Installation

    Note

    Installation may take around 10 minutes to complete.

  4. Select Finish to complete the installation.

  5. Test compatibility with commonly used internal applications to ensure day-to-day tasks remain accessible.

Install Using the Command Line🔗

Some command-line options may not be available for all customers.

You can use the following command-line options with Sophos Agent installers for Windows.

Option Description Example
--quiet Runs the installer without displaying the user interface. SophosSetup.exe --quiet
--noproxydetection Doesn't attempt to perform automatic proxy detection. SophosSetup.exe --noproxydetection
--nocompetitorremoval Doesn't attempt to automatically remove competitors.
(Only on installation of Sophos Anti-Virus.)
SophosSetup.exe --nocompetitorremoval
--language=<ID> Manually set the installer language.
By default, the installer uses the system language.
Replace <ID> with the language ID from the list below.
SophosSetup.exe --language=1033
--devicegroup=<group>
--devicegroup=<group>\<subgroup>
Specifies the Sophos Central device group or subgroup to join.
Use backslashes for hierarchy. Quotes are required for names with spaces.
SophosSetup.exe --devicegroup="Application Servers\Terminal Servers"
--proxyaddress=<host>:<port> Specifies a custom proxy address and port. SophosSetup.exe --proxyaddress=myproxy.local:8080
--proxyusername=<user> Specifies a proxy username for authenticated proxies. Only Digest Authentication is supported. SophosSetup.exe --proxyusername=myuser
--proxypassword=<pw> Specifies the proxy password if a proxy username is set. SophosSetup.exe --proxypassword=mypassword
--messagerelays=<address>:<port> Install using a message relay. SophosSetup.exe --messagerelays=192.168.10.100:8190
Language IDs🔗
Language ID
English 1033
French 1036
German 1031
Japanese 1041
Spanish 1034
Italian 1040
Polish 1045
Brazilian Portuguese 1046
Korean 1042
Chinese Simplified (Mandarin) 2052
Chinese Traditional (Cantonese) 3076
Chinese Hong Kong 3076
Chinese Macau 3076
Chinese Singapore 2052

Windows Command-Line Installation Examples🔗

  • Install Sophos Anti-Virus and Intercept X without user interaction:

    SophosSetup.exe --products=antivirus,intercept --quiet
    
  • Install ZTNA only:

    SophosSetup.exe --products=ztna
    
  • Install using a proxy:

    SophosSetup.exe --proxyaddress=<IP/FQDN>:<port>
    

    Replace <IP/FQDN> with the proxy's IP address or fully qualified domain name, and <port> with the proxy's port number.

  • Install using a message relay:

    SophosSetup.exe --messagerelays=192.168.10.100:8190
    
  • Install into a subgroup:

    SophosSetup.exe --devicegroup="Application Servers\Terminal Servers"
    

    This puts an installed server into the “Terminal Servers” subgroup of the “Application Servers” group. Quotes are required for names with spaces.

Install Using MDMs🔗

Below are instructions for installing the Sophos Agent using various MDM solutions and deployment tools; each method links to a detailed Knowledge Base article.

Validate Installation🔗

  1. Locate and open the Sophos Endpoint Agent application.
  2. Ensure the agent status shows as Protected.
  3. If you see any alerts or warnings, contact your administrator or refer to the Sophos Support Knowledge Base.

Review Endpoint Agents Summary🔗

Endpoint Agents Summary

As XDR processes endpoint telemetry, a list of endpoints is generated. Review these by navigating to Endpoint Agents → Summary from the Taegis XDR menu. For more information, see Manage Endpoint Agents.