Notifications

Important

Notification Configurations provide an updated notification experience for tenants subscribed to MDR and other services.

In-app notifications and email notifications are updates about activity in your Secureworks® Taegis™ XDR tenant. Any updates relevant to your tenant are displayed, such as if you’ve been assigned to a case or if you’ve been mentioned in a case. There are two categories of notifications:

• Group notifications — These occur when your organization (team) has been made the assignee of a case or has been @mentioned in a comment.
• Individual notifications — These occur when you’ve been made the assignee of a case or you’ve been @mentioned in a comment.

Note

By default you will receive both group and individual in-app notifications.

In-App Notifications

A red dot over the Notifications icon on the Taegis Menu indicates that there are unread notifications waiting for you.

Notification Icon

Select the Notifications icon to display the notifications. Click on a notifications to navigate to the update.

Notifications Panel

Email Notifications

Email notifications are sent when you or your organization are made the assignee of a case or @mentioned within a comment.

Tip

By default you will receive both group and individual email notifications. To edit which notifications you receive, see Notification Preferences.

Awaiting Action Email

Mentioned in a Comment Email

Mark a Notification as Read

Select the Mark all as read button to mark all the notifications as read. To mark an individual notification as read, choose the badge icon for the notification.

Mark Notifications As Read