Get Started with Taegis™ XDR Endpoint Agent

Welcome to the Taegis™ XDR Endpoint Agent getting started guide. This guide helps you get started with our latest endpoint security solution and points you to a range of our guides, documentation, and knowledge base articles to support your deployment.

Introduction

Get familiar with the Taegis Endpoint Agent capabilities.

• Features

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  Explore the advantages of the Taegis Endpoint Agent:

  Taegis Endpoint Agent Benefits

  Taegis Endpoint Agent Technical Details

  Explore the features we recommend to be compatibility tested and enabled:

  Deep Process Inspection

  Tamper Protection

  File Analysis

• Prerequisites

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  Ensure your environment meets the following requirements:

  • Supported OS: Check Supported Operating Systems for OS-specific version information
  • Permissions: Admin access on the system where Taegis Endpoint Agent will be installed
  • Dependencies: Ensure network requirements and system recommendations are met

• Migration

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  Migrating from another endpoint solution? See our Migration Guide to get started and use our Automated Migration Script as an aid to ease the migration:

  • Red Cloak Endpoint Agent End of Support Announcement
  • Guide: Red Cloak to Taegis Endpoint Agent Migration
  • How To: Automated Migration Script from Red Cloak to Taegis Endpoint Agent

Installation

Perform compatibility testing and deploy the Taegis Endpoint Agent. We recommend setting up a compatibility testing group assigned to the Beta Release Channel with endpoints assigned to this testing group for early access testing.

• Windows

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  See our Windows deployment guides:

  • Windows Install Guide
  • How To: Deploy Taegis Endpoint Agent for Windows with Workspace ONE
  • How To: Deploy Taegis Endpoint Agent for Windows with Intune
  • How To: Deploy Taegis Endpoint Agent for Windows with SCCM

• Mac

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  See our macOS deployment guides:

  • macOS Install Guide
  • How To: Deploy Taegis Endpoint Agent for Mac with Workspace ONE
  • How To: Deploy Taegis Endpoint Agent for Mac with Intune
  • How To: Deploy Taegis Endpoint Agent for Mac with JAMF

• Linux

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  See our Linux deployment guide:

  • Linux Install Guide

Configuration

Configure Taegis Endpoint Agent to fit your specific environment.

• Tags

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  Manage tags for Endpoint types:

  • Add and Remove Endpoint Tags
  • Bulk Endpoint Tagging
  • How To: Configuring Endpoint Tagging - Multi Automation

• Release Channels

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  View information about our testing channels for Taegis Endpoint Agent:

  • Agent Release Channels
  • Beta Release Channel

• Group Policies

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  See more about our powerful configuration options:

  • Agent Group Policies

Verification

Expand to view basic deployment verification steps.

1. Open the Endpoints page and find the endpoint you want to verify.
2. Check the Connection Status to see if it is Active
3. Select the endpoint name to display detailed status information.

Basic Usage

• Advanced Search

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  Run an Advanced Search for a specific endpoint:

  sensor_type = 'endpoint_taegis' and hostname='hostname'

  This search will find any event from the specific endpoint queried. Just replace hostname with the system you would like to test.

• Automation Playbooks

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  Set up playbooks to extend response capabilities for your tenant:

  • Automations Overview
  • How To: Configure Host Isolation and Restore Playbook - Taegis Endpoint Agent

• Proactive Response

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  If you have Taegis MDR, enable Proactive Response for your tenant:

  • How To: Configuring Proactive Response Actions with Tagging
  • Informational: Providing Approval to Isolate Hosts

Support and Resources

For more details, visit the full documentation. If you need assistance, reach out to Product Support via the Help Center.

• Troubleshooting Installation Issues

Tip

The Secureworks Professional Services team is here to help you realize the full potential from your Taegis XDR investment if a higher level of support is desired. Our highly skilled consultants can help you deploy faster, optimize quicker, and accelerate your time to value. For more information, see Professional Services Overview.